My connection test has begun...

[ahdkaw]

So today, after months and months of connection drops, a Virgin Media engineer came along (the second in a week), and the first thing he checked, the frequency (dB) of my line was waaaay too high. He has now knocked it down from +12dB to +1dB, and hopefully, he stated, it should fix the issue.

He was baffled that the engineer that visited me three days earlier did not notice this, and even provided me with his mobile phone number should the problem occur again. What a good man.

So, there are some nice people at Virgin Media after all, who actually appear to care about their customers.

Solutions that failed: Replacement of Router. Replacement of Cable Modem. Another replacement of Router. Replacement of the thingy under the floor.

 

[Otokogoroshi]

I had a similar problem a little while back. I kept calling Cox (yes my internet provider is cox tehe) and they sent people out who... found nothing. Even replaced the modem.

Well, I'm lucky, my brother is trained in these sort of things so I finally drug him out and he looked it over, did some stuff (I have no clue what) and walah! All better



The moral of the story is: Always have a family member that can fix stuff. It works best if you have a giant family haha

 

[ahdkaw]

You drugged your brother?! hehe

Well, my connection did drop out three minutes after the engineer left, so I called his mobile and he returned and replaced my cable modem power supply instead.

His boss will be ringing me on Monday to see how I get on, which is nice of him I think.

 

[Otokogoroshi]

I find keeping beer in the fridge is a good way to lure people over to help me

 

[Neffi]

Hmm. Aren't Virgin Media part of the fascist companies opposing net neutrality and internet freedom?

Why do you support them? :?